the mystery of why so many of the DVDs we duplicated failed is
solved!!
dunno what the guy was doing.. knn "copy disc" can already.. he
had to go copy each of the files onto the blank DVDs..
then when it came to copying a wmv file into a CD, he went and
"create video" out of it... resulting in a low-quality VCD instead
of a disgustingly high resolution wmv...
i tried to explain why but after 5 minutes of a blank look, i
decided to just tell him what to do and to follow explicitly the
rules of thumb: 1 file = "make data disc"... VCD = copy disc
in CD mode.. DVD = copy disc in DVD mode...
okay.. now my section has 67% people who can't be taught
anything IT..
I feel your pain. I even have people who are supposed to keep the
printers up and running by making sure there's paper and sufficient
toner/supplies installed.........who are unable to change the
toner, drum, cleaning and transfer kits no matter how many times I
show them. And there's no need to remember anything even. Just
follow the instructions that come with the supplies! and there are
illustrations even!!!!!